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Returns & Exchanges

We want you to love your purchase! If you're not completely satisfied, we accept returns within 14 days of delivery.

To be eligible for a return, items must be:

Returned within 14 days of the delivery date
Unworn and unwashed
Free of stains, odors, pet hair, and damage
In their original condition

To initiate a return, please contact us at digitalxcowgirl@gmail.com with your order number and reason for return.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note:

Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
Sale items, custom items, and personalized products are final sale and cannot be returned or exchanged.

Once your return is received and inspected, a refund will be issued to your original payment method. Please allow 3–5 business days for your financial institution to process the refund.

If you have any questions, please reach out, we're always happy to help!

Due to the custom nature of many of our products, all custom and personalized items are final sale.

Shipping Policy

Most of our products are made to order, meaning each item is created especially for you once your order is placed. Because of this, orders are processed and shipped within 5–7 business days from the date of purchase.

Please note that business days do not include weekends or holidays. During periods of high order volume, product launches, or holiday seasons, processing times may be slightly extended.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

DigitalxCowgirl is not responsible for delays caused by shipping carriers, weather conditions, lost or stolen packages, or incorrect shipping information provided at checkout.

As a small, made-to-order business, every order is carefully prepared and packaged by hand. We truly appreciate your patience and support of our small business!

If you have any questions regarding your order, please don't hesitate to reach out.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

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Not Your Average Mailing List.

Returns & Exchanges

Shipping Policy